You can start the booking process by completing our online enquiry booking form. Please include as much detail as possible including your preferred date, timings, and location, so we can check our availability and confirm whether we’re the right fit for you.

Once reviewed, we’ll provide a personalised quote. (In some cases, measurements may be required in order to provide an accurate quote).

Yes, our minimum spend is from £350, (excluding installation, delivery and collection fees).

We operate in Surrey, Hampshire, Berkshire and London. We cover a large area of the South East including towns such as Beaconsfield, Chobham, Cobham, Cranleigh, Dorking, Epsom, Esher, Farnham, Godalming, Guildford, Hartley Witney, Haslemere, Hook, Leatherhead, Petersfield, Richmond, Ripley, Twickenham, Virginia Water, Ascot, Walton on Thames, Weybridge, Wimbledon, Wokingham, Worplesdon and surrounding areas.

If you can’t see your location on the list above, please get in contact with us to discuss your project as we may be able to offer our services in your area.

Depending on the size of your event will determine how much time we will need to allow for your event. Once we have enough details, we can provide you with a rough guideline of how long we believe is required.

Yes we are fully public liability insured.

We will always require a plan B option with an indoor or sheltered alternative. As we are in the UK, the weather is always a risk. If you need to cancel your event, we regrettably cannot provide a refund, therefore strongly recommend a plan b to ensure your event can still go ahead as planned. We will do our best to work around your venue and tailor your installation for any last minute changes.

Deposits and payments can be transferable but we unfortunately do not offer any refunds. However we can offer one date change, (subject to availability and a minimum of two weeks notice).

Yes, we require a refundable damage deposit of at least £100 is required for all hire items we install, and this is separate from your final booking cost. Provided that all hired items are returned undamaged and in their original condition following the take-down of the installation, your deposit will be returned to you within 5 working days.

All orders require an initial 50% deposit to secure your selected date to be paid within 48 hours upon receipt of your invoice unless stated in writing otherwise. For any large events, a higher percentage will be required. The remaining balance will be due no later than 7 days before the installation date. Your date will not be secured until your initial payment is received.